privacy policy

 

[Most recent update date]: October 14,2024

[Effective Date]: 14 October 2024

 

1. Introduction

We value your privacy, and are committed to protecting your personal data. The APP Privacy Policy for ZONN ("the" Policy ") explains how we collect, use, share and protect your information.

 

2. Information collection

-Personal Data: When you create an account, use the app, or contact us, we may collect your personal information, including, but not limited to, your name, email address, phone number, location information, and photos and videos.

-Use data: We may collect information about how you use the app, such as your device type, operating system, access time, page clicks, and use features.

-Automatically collected information: We use Cookies and similar technologies to automatically collect certain information to improve the user experience and application performance.

 

3. Information use

The information that we have collected is used for the following purposes:

-Provide, maintain, and improve this application.

-Responding to your comments, questions, and provide customer support.

-Analyze application usage and trends to improve our services.

-Send notifications related to your account or using the app.

 

3.1 The SDK technology

Based on the need to implement statistical analysis to support business function improvement, there are part of our application of SDK as independent personal information controllers to obtain your personal information separately. Although we have asked such SDK to provide direction we explain the scope and purpose of processing your personal information, but such SDK as independent personal information control to assume the corresponding responsibility to you, as this, you should carefully read its privacy policy and related documents, understand your personal information in the processing of such a third party.

Bugly

SDK

Check for crashes and help improve stability

Mainly to developers and their end users ("end users"), including collection, storage, use, processing, transmission, provision, disclosure of personal information and other behaviors, BSSID, SSID

 

4. Data sharing and disclosure

-Third Party Service Provider: We may share your information with trusted third parties who help us operate applications and provide services, who are subject to strict confidentiality obligations.

-Legal Requirements: We may disclose your information as required by the law, or to protect our rights and property.

-Business Transfer: In case of a merger, acquisition, or asset sale, your information may be transferred to the relevant third party as part of the transaction.

 

5. Data security

We take reasonable technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure. However, no data transfer or storage system can guarantee 100% security.

 

6. User rights

-Access rights: You have the right to access the personal data that we hold about you.

-Right of correction: If your personal data is wrong, you have the right to request a correction.

-Delete rights: In some cases, you have the right to request the deletion of your personal data.

-Withdraw consent: If we rely on your consent to process your personal data, you have the right to withdraw your consent at any time.

 

7. Cookies and tracking techniques

We use Cookies and similar technologies to collect and store information about your use of apps to improve the user experience and app performance. You can manage or disable Cookies through browser settings, but this may affect some of the features you use apps.

 

8. Data retention and deletion

We will keep your personal data within the time reasonably necessary to achieve the purpose of data collection. In specific cases, you can request the deletion of your personal data by contacting us.

 

9. Account cancellation

You have the right to cancel your account at any time. You can find the "Account cancellation" option in the application settings, and follow the prompts to complete the account cancellation. Once logged out, your personal data will be deleted or anonymized, unless otherwise specified by laws and regulations.

 

10. International data transmission

Your personal data may be transmitted to another country other than your country of residence. In this case, we will take the necessary steps to ensure that your data is properly protected both during transmission and after arrival.

 

11. Complaints and dispute resolution

If you have any questions or complaints about our privacy policy, please contact us through below. If your problem is not resolved, you will also have the right to complain to the relevant data protection regulator:

-Email: transfern@zonnsmart.com

-Tel.: 0755-23574690

 

12. Change to the privacy agreement

We may update this privacy agreement from time to time to reflect our practice changes or legal requirements. We will notify you of any significant changes within the application and provide a reasonable notification period before the changes take effect.

 

13. Contact information

If you have any questions about this privacy agreement or need further information, please contact us by:

 

Shenzhen Zhongxinhai Technology Co., LTD  

Address: Building 416,8A2, Dezhi High-tech Innovation Park, Xingdong Community, Xin an Street, Bao an District, Shenzhen City

Email: transfern@zonnsmart.com

Tel.: 0755-23574690